Customer Satisfaction Survey

As UPI moves towards ISO9002 registration, we are engaging in a comprehensive effort to improve our performance to you, our valued customer. I would ask that you take a few moments to provide some valuable feedback on how we can serve you better.

Thank you!

Steven Rubin
President


Please fill out this information prior to completing the survey.
   
Company Name :
Name :
Title :
Email:
   
May we contact you about your responses?
Your Telephone Number:



Please rate each category from 1 to 5 with 5 being the best.

I would encourage you to give additional comments at the bottom of the page.
   
 
Not Very Satisfied
<======= ====== ======> Satisfied
  1 2 3 4 5
How well do we meet your original requested delivery dates?
           

How well do we meet the delivery dates set by our scheduling department?
           

Does our quality meet your standards?
           

Are we proactive in solving problems or offering new ideas?
           

Do we respond to your RFQ's in a timely manner?
           

Are our prices competitive?
           

Does our shipping department handle your product to your satisfaction?
           

Do we follow your instructions?
           

Is our telephone service friendly and professional?
           

What is your overall satisfaction with UPI?
           

Additional Comments: